Your Satisfaction 

At gaycardshop.com we aim to send your order within three working days.

All of our packages are sent First Class within the UK and standard AirMail to all other countries.

All of our cards are sent in stiffened brown envelopes, clearly marked "please do not bend". Our packaging is sent without any branding for your discretion.



Right to cancel, Returns and Refunds

Cancellations
You have the right to cancel you order. To cancel your order, please notify us in writing or via e-mail if you wish to cancel. You have the right to cancel your order within 7 days of delivery. Please note that your right to return items to us in accordance with these terms and conditions is in addition to any other statutory rights you may have.

Refunds for Faulty Goods
If an item is found to be damaged or faulty on receipt, please contact gaycardshop.com by e-mail. You may choose to either receive a replacement item or to receive a refund upon our receipt of the returned goods. Returned faulty goods must be adequately packed. Refunds will be made by way of your original method of payment.

Refunds for Perfect Goods
If you receive the goods in perfect condition and decide within 7 days of receipt to return them, you will be refunded the total cost of the returned goods less a handling charge of £1.00  as soon as we receive the item back (this is to cover our original posting and packing, plus the processing of the refund). Returned goods must be un-damaged,  adequately packed and in the original packaging.

Refunds for goods not yet despatched
If the item has not yet been sent, gaycardshop.com will refund your payment.